RPA software augmented with optical character recognition (OCR), can automatically capture and re-enter data while simultaneously providing an audit trail. The financial industry remains one of the most heavily regulated ones in the world. In addition to a wide array of reports, banks must also perform post-trade compliance checks and compute expected credit loss (ECL) frequently. On top of that, ...

But, with traditional tools of engagement, it eventually results in average customer satisfaction. As a result, the interaction between the eCommerce chatbot and its users simplifies the buying process, thus boosting engagement rate and sales. Chatbots in eCommerce websites within the eCommerce market offer responses to FAQs, capture customer reviews, and solve complex customer queries. These are essentially designed to ...